Welcome to HandleIt Cleaning, a trading name of S&F Solutions Pty Ltd (ACN: 671 812 454).This document outlines the terms and conditions governing our services and forms the complete agreement (the "Agreement") between you, our valued customer (referred to as the "Customer"), and S&F Solutions Pty Ltd trading as HandleIt Cleaning, your chosen service provider.Please carefully review this Agreement. By utilising our services, you acknowledge and agree to abide by these terms and conditions.

‍Section 1. Services Provided

‍Subject to the terms of this Agreement, S&F Solutions Pty Ltd trading as HandleIt Cleaning (the “Company”) and its network of service providers agree to provide domestic cleaning services (the "Service") to the Customer at an address specified by the Customer (the "Premises").

a. The Service will encompass duties as agreed upon with the Customer during the booking process and outlined in the specific scope of work for each primary service offered, such as “End of Lease Cleaning” and “Routine Home Cleaning” as detailed on our website (https://www.handleitcleaning.com.au). Any additional requirements beyond the agreed scope of work can be discussed during a site inspection conducted by our field employees (the “Cleaners”).

b. S&F Solutions Pty Ltd trading as HandleIt Cleaning reserves the right to assign one or more service providers (vetted and compliant “Subcontractors”) to attend the Premises and provide the Service at a time and date mutually agreed upon between S&F Solutions Pty Ltd trading as HandleIt Cleaning and the Customer (the "Service Time").

c. Our field employees (the “Cleaners”) and service providers (vetted and compliant “Subcontractors”) endeavour to deliver the Service faithfully, diligently, and in a timely and professional manner. This commitment is aligned with HandleIt Cleaning Company values, ensuring respect for the privacy, security, and sanctity of the Customer’s premises while remaining compliant with all applicable local laws.

d. S&F Solutions Pty Ltd trading as HandleIt Cleaning manages both employees and vetted and compliant Subcontractors. Responsibility and liability are allocated based on the Cleaner’s Contract Type as specified below:

• For our employees (directly employed by S&F Solutions Pty Ltd t/as HandleIt Cleaning), HandleIt Cleaning assumes full accountability, responsibility, and liability (both legally and financially) for the cleaning services within the agreed scope, including any additional services added thereafter, provided they are documented and agreed upon.

• For our vetted and compliant ‘Subcontractors’, while S&F Solutions Pty Ltd trading as HandleIt Cleaning may be affected from a brand perspective, the Company delegates full responsibility and liability (both financially and legally) to the Service Provider.

‍Section 2. Additional items or amendments to agreed scope of work

‍a. Any changes to the Service provided or to be provided must be agreed upon by us in writing no later than 24 hours prior to the scheduled time. Failure to do so incurs the loss of the advertised deposit specific to the service provided, and/or the advertised cancellation fee also specific to the service provided (if applicable).

b. If the Customer requires any additional services or modifications at the time the Service is being performed, the Customer must notify both us and the Cleaner. We may, within reasonable discretion, agree to provide the additional services for an additional charge. While customers may discuss the added service directly with the Cleaners, the final decision on whether the Cleaner can conduct the additional service lies within Management approval.

c. If we arrive at the site and find that it is not prepared for the delivery of cleaning services, we will notify the client in writing. Management and the Cleaners will deliberate on the extent of site unpreparedness, whereby the inevitable delays these will cause may result in additional fees for variations, cancellation, or re-attendance.

‍Section 3. Customer responsibilities and Warranties

‍a. They will provide a safe working environment at the Premises for our Cleaners to perform the Service, in accordance with all relevant occupational health and safety regulations.

b. Our Cleaners will have a reasonable serviceable degree of unencumbered and unobstructed access to all areas of the Premises requiring the Service depending on the product that is provided to the CustomerRoutine Clean: within a reasonable and serviceable degree with furniture still allowedDeep Clean: within a reasonable and serviceable degree with furniture still allowedEnd of Lease Clean: the premises must be in its empty state (e.g. furniture, cupboards, etc - all must have been cleared) - unless otherwise approved by the cleaner and management.Builder’s Clean: the builder and the provider needs to have agreed on a state of premises prior to execution of the service.

c. The Customer will ensure that our Cleaners have access to all necessary services and utilities (including hot and cold water, electricity, and rubbish bins) required to provide the Service.If the customer’s rubbish bins are at overcapacity, the responsibility of disposing of additional rubbish lies with the Customer.

d. In the event that the customer has preferred cleaning equipment and supplies to be used for their premises; Any cleaning equipment and materials provided by the Customer must be in good working condition, not tampered with, and accompanied by appropriate Material Safety Data Sheets (MSDS) and applicable licences if required by law.

• While specific cleaning materials or supplies are to be used in this specific scenario, the agreed scope of work remains the same. Where an unreasonable variation exists due to the use of specific cleaning materials or supplies (such as additional time required to use a less efficient tool), the Customer may, and the Cleaner must - notify Management where a re-assessment of scope of work and quote may occur.

• In accordance with Section 4: a scenario where the Customer provides cleaning equipment or supplies does not entail additional scope of work where specialist experience and equipment is required in order to protect the health and wellbeing of the Cleaner (e.g. specialist Mould removal)

e. The Customer will inform us prior to the commencement of the Service of any hazards, slippery surfaces, risks, or dangers, as well as any ingrained dirt, grease, or grime at the Premises.Builder’s Clean: the builder and the provider needs to have agreed on a state of premises prior to execution of the service.

f. The Customer is authorised to use the Premises and request the provision of Service.

g. If the Customer requests the Cleaner to lift any heavy items, we reserve the right to decline if it poses a risk to the Cleaner's health and safety. The Customer will be responsible for moving such items before the commencement of the Service, and any movement of items by the Customer is done at their own risk. We advise Customers to adhere to applicable health and safety measures when moving items.

h. The Customer will secure or remove any fragile, delicate, breakable, or valuable items, including but not limited to cash, jewellery, works of art, antiques, or items of sentimental value, prior to the commencement of the Service.

‍Section 4. Workplace Health and Safety Risk Mitigation (covers Customer’s Pets)

‍In alignment with our commitment to ensuring a safe and healthy work environment, both for our Cleaners and clients, and in addition to the obligations and warranties outlined in the previous section, S&F Solutions Pty Ltd trading as HandleIt Cleaning (the "Company") and its clientele acknowledge and agree to the following provisions regarding health and safety risks:

a. Our Cleaners are authorised to conduct a job safety analysis prior to commencing any cleaning tasks. This is to assess potential health and safety risks at the Premises, ensuring that our services are delivered in a manner that prioritises safety above all.

b. It is mandatory for our Customers to indicate whether they have pets:So that the pets are not exposed to the cleaning materials and equipment which may or may not be a detriment to their own safetyAnd so that our Cleaners remain to have unobstructed access to the premises that has been booked for a service - and to ensure that any incidents involving allergies or health effects due to exposure to animals are kept at a minimum

c. Our Cleaners have the authority to refuse to use, or stop using, any customer-provided cleaning materials or equipment if, in their professional judgement, such materials or equipment pose a risk to their health and safety or compromise the quality of the cleaning service. The Company prioritises the use of its own approved, high-quality cleaning supplies and equipment that are tested and proven to be safe and effective, unless otherwise agreed upon with both management and the customer under specific conditions outlined in section 3(d).

d. Our Cleaners reserve the right to modify, postpone, or cancel the provision of the Service, either before or during its execution, if they determine, in their professional discretion, that continuing the Service could present a risk to their health and safety or significantly impede the quality of the service. This includes, but is not limited to, situations where the Premises present hazardous conditions that were not disclosed by the Customer in advance.

In each of these scenarios, the Company will communicate with the Customer to discuss the identified risks and propose alternative solutions or adjustments to the service plan, aiming to mitigate the risks while striving to meet the Customer's needs within reasonable safety standards.

‍Section 5. Non-engagement of cleaners outside of management framework

‍a. Non-Solicitation Acknowledgement: S&F Solutions Pty Ltd, trading as HandleIt Cleaning, invests considerable resources in the recruitment, selection, and training of its Cleaners and Subcontractors. The Customer agrees not to directly or indirectly solicit, engage, employ, or contract any of HandleIt Cleaning’s Cleaners or Subcontractors for any domestic, commercial, or any other type of cleaning services outside the framework of this Agreement, both during the term of any service provided by HandleIt Cleaning and for a period of 12 months following the conclusion of any services rendered.

b. Acknowledgement of Potential Loss: The Customer understands that any violation of the non-solicitation clause may result in significant loss and damage to HandleIt Cleaning, including, but not limited to, consequential loss. HandleIt Cleaning places a high value on its professional relationships and the loyalty and trust built with its Customers and team members.

c. Penalty for Breach: In the event of a breach of the above clauses (5a or 5b), HandleIt Cleaning reserves the right to impose a penalty fee on the Customer. This fee may be up to $1000 or up to 10% of the annual contract value (whichever is greater), reflecting the potential loss of investment and to deter against the direct solicitation of our staff and contractors. This measure is placed not only as a deterrent but also to underscore the value and investment HandleIt Cleaning places in its professional team and service quality.

‍Section 6. Service Quotations and Adjustments

‍a. Quotes provided by HandleIt Cleaning are based on the assumption that the property is maintained to a standard of reasonable cleanliness. The actual price may vary upon the cleaner's inspection, depending on factors such as property size, condition, and specific requirements exceeding those of an average property, including additional bedrooms, lounge rooms, bathrooms, or unique spaces.

b. Our estimates are derived from extensive experience and are provided without a prior physical inspection, based solely on information the customer provides via phone or email. These quotes remain valid for 7 days from their issuance. However, after a detailed inspection, HandleIt Cleaning reserves the right to adjust the quote to reflect the actual scope of work required.

c. If it becomes evident at the start or during service execution that the service will exceed the initially quoted timeframe or scope, HandleIt Cleaning will offer the Customer the choice to adjust the payment to cover the full service, accept a partial service for the originally quoted price, or cancel the service, subject to a cancellation fee detailed in our Cancellation Policy at the discretion of management.

d. Any window clean provided encompasses only those windows that can be safely reached without the use of ladders, in full compliance with occupational health and safety standards.

e. Final billing for services rendered by HandleIt Cleaning is based on the total hours our cleaners work.

f. For services such as carpet cleaning, pest control, and other specialised services not typically performed by our cleaning staff, HandleIt Cleaning may arrange for third-party service providers. The Customer consents to providing property access to these providers, either by leaving the property unlocked or by providing a key for entry.

g. The Customer is responsible for covering any parking fees incurred by our cleaners while performing services at the cleaning site. In this arrangement, the Cleaner will notify Management of the incurred potential costs - whereby it is optional for all Service Provider types to notify the Customer, but mandatory for Management to alert the Customer.

h. Certain tasks are excluded from our standard cleaning checklist and will incur additional charges if requested. These include, but are not limited to: dusting of blinds, fly screens, and security screens; cleaning of external areas (e.g., balconies, gardens, garages); removal of marks on walls; scrubbing of walls; treatment of stained grout; mould removal; cleaning of ceilings, light fittings, and kitchen appliances; high-pressure cleaning; cleaning of furnished properties; rubbish removal; and strip and seal services. It should be noted that removal of mould, marks on walls, and carpet stains cannot be guaranteed and will only be provided best-effort; but otherwise requires specialist services that are deemed to be outside of the scope of HandleIt Cleaning’s services.

‍Section 7. Bookings

‍a. Bookings for HandleIt Cleaning services can be conveniently made through the online booking portal in our website (https://www.handleitcleaning.com.au), email or over the phone to accommodate the Customer's preferences.

b. During the booking process, it is crucial for the Customer to inform HandleIt Cleaning of any potential hazards, risks, or areas requiring special attention on the Premises, including but not limited to slippery surfaces, ingrained dirt, grease, or grime. Furthermore, any desired specific amendments to the agreed scope of work (e.g. use of specific cleaning materials, End of Lease clean with furniture still intact, etc.).

c. Estimates provided over the phone are made in good faith based on the Customer's description of the premises. However, these estimates are subject to revision following a physical inspection of the Premises to account for any discrepancies or additional requirements.

d. HandleIt Cleaning requires Customers to provide valid credit card details at the time of booking as a guarantee for the reservation. The Customer authorises HandleIt Cleaning to charge the provided card for service fees and any applicable surcharges, including bank surcharges for card payments.

e. If the Customer cannot be present at the Premises during the service and opts to have a representative present instead, the Customer agrees that this representative is authorised to approve any service-related decisions and sign paperwork on their behalf. The final balance will be charged to the Customer's credit card used for the booking.

f. Use of another individual's credit card for booking services implies that the Customer has obtained authorization from the cardholder to do so, effectively acting as an authorised representative with permission to use the card. The Company is not accountable, nor is responsible for rectifying any issues that may arise from the customer’s use

g. HandleIt Cleaning reserves the right to decline booking requests at its discretion.

h. The effectiveness of HandleIt Cleaning's satisfaction guarantee is contingent upon the service being deemed complete by HandleIt Cleaning. If a Customer opts for the minimum service duration (e.g., 3 hours for an end-of-lease clean) and it is determined that additional time or services are necessary for a satisfactory completion, HandleIt Cleaning reserves the right to withhold the guarantee until such services are rendered and officially deemed complete.

• In this scenario, clear communication between the Cleaners / Service Providers, Management and the Customer is to be kept within a reasonable standard of initiative. The Customer is to always be kept informed of any potential changes.

‍Section 8. Payment Terms, Refund, and Cancellation Policies

‍a. The Customer agrees to pay either a deposit, or the full quoted price and any additional charges applicable to HandleIt Cleaning in full prior to the scheduled cleaning appointment, unless otherwise agreed upon in writing with HandleIt Cleaning.

b. If payment has not been received by the scheduled service time, HandleIt Cleaning will make reasonable efforts to contact the Customer for payment. In the event that HandleIt Cleaning is unable to reach the Customer or payment is not received by the scheduled service time, the Customer's appointment will be considered cancelled, and the Customer will be responsible for any cancellation fees or charges as outlined in Section 16.

c. Payments may be made via credit card or bank transfer. Please note that bank transfers are only accepted if processed at least 3 working days prior to the booking date, and credit card payments may incur a processing fee dictated by the payment gateway (e.g. Paypal. Stripe, etc.). HandleIt Cleaning does not charge any additional costs for any administrative efforts required to secure the booking.

d. To avoid loss of deposit and/or cancellation charges, please refer to the table below should a cancellation occur and the corresponding refund. Please take note that in accordance with Australian Consumer Law, the Company cannot fully withhold a refund to a service has not been provided. However, the Company can legally enforce policies within the principles of Mitigation of Loss, and are entitled to fairly retain a portion of the payment to cover costs incurred to that point.

Section 9. GST

‍a. All prices and quotations are expressed to have GST amounts.

b. GST is to be explicitly stated in all quotes and invoices

‍Section 10. Fees incurred for Late Payments

‍a. If HandleIt Cleaning has agreed to invoice the Customer for payment of fees after the service has been completed, the Customer agrees to pay all fees due in full within 3 days of the completion date of the work.

b. Unless otherwise agreed between the Company and the customer in writing - If full payment for the service has not been received within the agreed upon 3 days of the original invoice date, a late payment fee of $50 will be applied - and will continue to accrue the aforementioned amount for every consequent 3 days further.

c. In addition to the late payment fee and interest charges outlined above, the Customer agrees to indemnify HandleIt Cleaning for all legal costs and other expenses incurred in connection with any actions taken to recover outstanding debts, including but not limited to demand letters, legal proceedings, and debt collection agency fees.

d. HandleIt Cleaning reserves the right to report any instances of non-payment to relevant authorities, such as collection agencies or rental tenancy authorities, at its discretion. Such reporting has a significant impact on (but not limited to) the Customer's credit rating and rental eligibility.

‍Section 11. Complaints due to dissatisfaction of service

‍If the Customer is dissatisfied with any aspect of the service provided, they must promptly notify HandleIt Cleaning via email within 48 hours of the service completion. HandleIt Cleaning is committed to ensuring customer satisfaction and will make every reasonable effort to address and resolve the issue promptly and efficiently.

HandleIt Cleaning reserves the right to re-attend the job site within 7 days of receiving a complaint (excluding weekends and public holidays) to rectify any issues that are deemed to be below standard. It is the Customer's responsibility to contact HandleIt Cleaning and provide access to the property for the re-assessment and potential re-cleaning.

However, HandleIt Cleaning may, at its discretion, offer the Customer one of the following options:

a. Re-supplying the service once without charge.

b. Re-cleaning specific areas that were identified in the initial quote.

It is important to note that HandleIt Cleaning's bond guarantee ensures the re-cleaning of specified areas but does not include refunds.

If a re-cleaning is necessary, the Customer must notify HandleIt Cleaning within 3 working days from the date of the original cleaning. Failure to do so may result in the re-cleaning offer being null and void.

‍Section 12. Defamation

‍HandleIt Cleaning values its reputation and strives to provide high-quality services to all customers. In the event that a customer expresses dissatisfaction with our services, we encourage open communication and request that the customer promptly contacts us to address any concerns or issues within a reasonable period of time.

a. Reasonable Attempt to Resolve: Customers are encouraged to make all reasonable efforts to communicate any dissatisfaction or complaints directly with HandleIt Cleaning management prior to resorting to public platforms or review websites. This includes providing HandleIt Cleaning with an opportunity to address and resolve any concerns raised. This particular clause is back-boned by communication in good-faith, and does not exclude your inherent and unquestionable right to freedom of opinion and expression.

b. Presumption of Advertised Clean Standard: HandleIt Cleaning presumes that the premises at which services are provided have been reasonably cleaned and maintained, unless explicitly stated otherwise by the customer and agreed upon by HandleIt Cleaning.

c. Consequences of Defamation: If a customer engages in defamation against HandleIt Cleaning and its employees, including but not limited to publishing falsified reviews on public platforms or review websites, HandleIt Cleaning reserves the right to take appropriate legal action to protect its reputation and business interests.

HandleIt Cleaning may pursue legal remedies available under applicable defamation laws, including seeking damages for any harm caused to its reputation, business, or goodwill. Any legal action taken by HandleIt Cleaning against a customer for defamation shall be in accordance with relevant laws and regulations.

‍Section 13. Exclusions and Limitations

‍a. HandleIt Cleaning acknowledges that the only conditions and warranties binding on us concerning the state, quality, or condition of goods and services supplied to Customers are those mandated by statute, including but not limited to the Australian Consumer Law.

b. To the extent permitted by law, our liability, if any, is discharged entirely by the re-supply of the Service. We explicitly state that we are not liable for:

• Failure to complete or provide the Service due to breaches of warranty by the Customer outlined in clause 3, which includes the failure to provide specific preferred cleaning materials (in the event that the Customer has stated they require the Company to use specific preferred cleaning materials), utility services, a safe working environment, or unencumbered access to the Premises.

• Any damages resulting from defective cleaning materials or equipment provided by the Customer (in the scenario where a Customer mandates the specific use of particular materials).

• Failure to complete or provide the Service due to health and safety concerns outlined in clause 4.

• Loss or damage incurred by the Customer or any third party due to force majeure events beyond our reasonable control, such as extreme weather, vehicle accidents, emergencies, or illness.

• Failure to complete or provide the Service due to acts or omissions by the Customer or any other person present at the Premises during the provision of the Service.

• Inability to completely clean or remove existing dirt, wear, damage, or stains despite reasonable efforts.

• Wear or discolouration becoming more apparent once dirt is removed.

• Loss incurred as a result of breakage or damage to goods, items of value (including antiques, sentimental items), or the Premises itself - in an event where the Cleaner has taken (pre-mutually-agreed) reasonable effort to clean in-spite of pre-warned Customer warning in regard to risks of a clean with valuables kept intact during service.

• The cost of key replacement or locksmith fees, unless the service provider loses the keys.

c. Except as outlined in this clause, all implied conditions and warranties regarding the state, quality, or condition of the Service that may be binding on us under law are excluded.

‍Section 14. Indemnity

‍a. The Customer agrees to indemnify HandleIt Cleaning against any and all losses or liabilities, whether direct or indirect, arising from the provision of the Service, including those resulting from a breach of the warranties outlined within this Customer Agreement.

b. The Customer also agrees to indemnify HandleIt Cleaning for all legal costs and other expenses incurred in connection with any demand, action, arbitration, or proceeding (including mediation, compromise, out-of-court settlement, or appeal), including those related to debt recovery efforts initiated by HandleIt Cleaning against the Customer. These costs may be incurred on a solicitor and own client basis or on a full indemnity basis, whichever is greater.

‍Section 15. Accidents, breakage, damage & theft

‍a. The Customer is required to promptly notify HandleIt Cleaning of any incidents involving accidents, breakages, property damage, or theft caused by the Cleaner within 48 hours of the completion of the Service.

b. The Customer acknowledges that failure to report any incident within the specified 48-hour timeframe may affect their entitlement to claim any losses resulting from said incident, to the extent permitted by law.

c. HandleIt Cleaning explicitly excludes liability for unintentional damage to certain items, including but not limited to cash, jewellery, art, antiques, and items of sentimental value. This exclusion applies especially when the Customer has accepted the risk of keeping these items exposed during the service.

d. In cases of theft or intentional damage, HandleIt Cleaning will collaborate with legal authorities upon provision of sufficient evidence to ensure appropriate action is taken. Management will maintain unconditional transparency with the Customer throughout the process.

‍Section 16. Booking Times, rescheduling, and key collection:

‍a. If a Cleaner / Service provider attends the Premises and refuses to provide the requested Service, HandleIt Cleaning will offer the Customer a rescheduled Service at a time mutually agreed upon within 72 hours of the original scheduled clean date and time. 

• If a customer refuses any further service as a result of the inconvenience caused, as per Section 8 - full unconditional refunds can be mandated in such a circumstance.

b. It is the Customer's responsibility to inform HandleIt Cleaning at the time of booking if the premises is to be inspected or if keys are to be returned to the agent on the same day as the booking. This ensures that HandleIt Cleaning can endeavour to complete the clean within the agreed timeframe.

c. Fees apply as per Section 8 in regards to inability to access the premises.

i. If the Customer fails to provide unencumbered access to the Premises for HandleIt Cleaning or its Cleaners to provide the Service, the Customer agrees to pay the additional fees as stated in Section 8.

ii. If key collection and drop-off are required, HandleIt Cleaning reserves the right to charge an appropriate fee based on time and travel expenses.

‍Section 17. Free re-clean guarantee (End of Lease Clean)

‍a. The free re-clean guarantee offered by HandleIt Cleaning and its subsidiaries is valid for 72 hours from the completion time of the performed service, unless otherwise agreed upon in writing by HandleIt Cleaning prior to the service. It is essential to adhere strictly to this timeframe, as the guarantee will no longer apply if HandleIt Cleaning is contacted after this period.

b. To avail themselves of the free re-clean guarantee, the Customer must provide an exit report or list from the agent within the 72-hour timeframe. This report must be submitted via email to HandleIt Cleaning or its subsidiaries.

c. HandleIt Cleaning accepts only the exit report or list provided by the agent for the purpose of the free re-clean guarantee. Lists provided by tenants will not be accepted.

d. Upon receiving the agent's list, HandleIt Cleaning will make every effort to schedule the re-clean to be completed within 72 hours, excluding weekends.

e. It is important to note that the re-clean guarantee covers services we explicitly provide - and excludes the aforementioned specialist services (e.g. mould removal, carpet cleaning, etc.)

‍Section 18. Termination of Agreement

‍a. The Customer reserves the right to terminate this Agreement by providing HandleIt Cleaning with a minimum of 3 working business days' notice prior to the scheduled Service Time.

b. HandleIt Cleaning retains the right to terminate this Agreement by giving the Customer a minimum of 24 hours' notice prior to the scheduled Service Time.

c. HandleIt Cleaning may terminate this Agreement immediately if the Customer is found to be in breach of any terms outlined in this Agreement, and such breach is deemed by HandleIt Cleaning to be irreparable.

‍Section 19. Privacy Policy

‍a. The Customer acknowledges that any information provided to HandleIt Cleaning may be utilised for the sole purpose of delivering the Service. HandleIt Cleaning commits to not disclosing any Customer-provided information to any third party not directly engaged in the provision of the Service, except when required by law.

b. The Customer agrees to HandleIt Cleaning communicating with them electronically and/or through other channels as necessary for the provision of the Service or for matters pertinent to the Service.

c. HandleIt Cleaning pledges to take all reasonable measures to safeguard the personal information provided by the Customer from loss, misuse, unauthorised access or disclosure, alteration, or destruction.

‍Section 20. Changes to this Agreement

‍a. HandleIt Cleaning reserves the right to revise or amend these terms and conditions at its discretion and without prior notice. Any updates or modifications will be made available by publishing the revised agreement on the company's website. The updated agreement will become effective 24 hours after its publication on the website.

b. The Customer acknowledges that continued use of the Service after any such changes, whether for a single job or as part of a recurring cleaning arrangement, implies their acceptance and adherence to the revised terms and conditions.

‍Section 21. Law & Jurisdiction

‍We and the Customer acknowledge and agree that this Agreement shall be governed by and construed in accordance with the laws of South Australia. Both parties consent to the exclusive jurisdiction of the courts in South Australia in the event of any dispute arising from or related to this Agreement.

‍Section 22. Severability

‍The Customer agrees that if any provision of this Agreement is found to be invalid, void, or unenforceable, the remaining provisions shall remain in full force and effect. If any provision is deemed invalid or unenforceable, it shall be severed from the Agreement, and the remainder of the Agreement shall continue to be valid and enforceable to the fullest extent permitted by law.

‍Section 23. Copyright

‍The content of this Agreement is protected by international copyright laws and may be used for personal reference only. Without obtaining the prior written permission of our company, you are prohibited from copying, altering, reproducing, publishing, transmitting, or otherwise distributing this content.